FAQ

BOOKING: For all regular sessions, if less than $1500, 100% needs to be paid in full to book your session.

If more than $1500, a 50% ‘NON-REFUNDABLE’ session retainer is required to book and hold the date for your session and serves as a cancellation fee. However, the fee can be credited towards a future session if the dates for both parties are available. The remaining balance is due on the session date.

*For wedding packages, a 50% event retainer is due immediately to book and hold the date of your event and also serves as a cancellation fee. Thereafter, half of the remaining balance is due on the date of the contract and the final balance is due 2 weeks before the date of the wedding.

 

PAYMENT: All retainer fees or full payment must be paid immediately and session and other packages (plus taxes) can be paid via money order, certified check, paypal, cash, Visa, MasterCard or AMEX. If agreed by TOV Studio Photography for client to pay by check, checks must be first cleared and any uncleared check will have an additional charge of $35 to cover bank fees plus whatever balance is due must be paid by cash or money order immediately. Please note, check must be cleared prior to reserving and booking a session date.

 

CANCELLATION POLICY: For regular sessions, client forefeits their session retainer and the 50% paid (or full payment)  to book the session date will act as a cancellation fee. As previously stated, the fee can be credited towards a future session if the client reschedules the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.

For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer will keep the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing, signed by the contracted parties, and sent via Certified Mail by the United States Post Office. However, if the client requires to change the wedding date, we will do our best to accommodate and no cancellation fee will be charged as long as the new date is available and within 120 days of the original event date. Otherwise the new date will be subject to current rates if applicable. If we are not available for the new date, the original contract will be cancelled and subject to the cancellation policy.

If TOV Studio Photography cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event TOV Studio Photography fails to perform for any other reason, TOV Studio Photography shall not be liable for any amount in excess of all monies paid.

 

*FOR All BABY SESSIONS CLIENTS: We are photographers, with that being said, the safety for your baby is 100% your responsibility! Please be around your baby all the time and DO NOT leave your baby UNATTENDED during the session!